Business Analyst

At Alpha Plus Technologies, we  are  committed to delivering Niche, Efficient, Robust, and Value–Enriched  Software Solutions  to our Clients, while  assuring  a  consistent Quality  &  Innovation Benchmark in Software  Design,  Development,  Implementation  and  Customer  Support across our Client Spectrum. Your primary responsibility will be to contribute to this vision. You shall play an important role in the software development life cycle and be responsible for creating design specifications, mock-ups, coordination across teams to ensure timely delivery, etc. In this profile you will interact externally with prospects and clients and internally with the technology, quality assurance, business development, application support teams & senior management.

We are looking for a Business Analyst who is responsible for developing a deep understanding of prospects or markets needs and driving the strategic vision, working with teams to deliver best-in-class products that enable our customers to execute their business operations at ease. You will contribute to define, prioritize and execute the product roadmap, working closely with the software developers to build solutions and add new features. Sounds like something you would like to do? Come on board!

WHAT YOU WILL DO

• Collaborate with internal and external clients to identify new areas of functional enhancements / customization in existing products
• Analyze, update and maintain requirement log/inventory for each of the software products
• Extensively liaise with Development & Quality Assurance Teams as a vital member of the Software Development Life Cycle with intense participation in sprint planning & sprint review meetings
• Prepare specifications and user stories for handing over to the Development Team
• Draft new or update product documentation including User Manual & Help Guide, Quick Tips, FAQs, and other client-specific documents
• Provide product knowledge transfer to the Marketing Team during product collateral design
• Perform duties as a Product Co-Owner and Functional Specialist for internal and external Clients
• As integral part of ‘Core Implementation Group (CIG)’, coordinate and interact with clients and internal teams to facilitate and ensure speedy implementation of products at client locations post order receipt
• Manage implementation plans to ensure timely completion of all implementation milestones
• Provide functional training, advisory, and functional assistance to clients during and post implementation phase
• Assist Business Development Teams, where product demonstration may be required for a new or existing product
• Any other roles and responsibilities as may be suggested by Department Head

WHAT YOU SHOULD HAVE

• B.Sc. (IT) / B.E. / MCA / MBA or other Technical Graduates / Post-Graduates with basic understanding of software solutions and their design
• Pleasing personality and excellent oral and written communication skills are pre-requisite
• Good visualization and analytical skills with visible ability to articulate ideas, concepts, and viewpoints
• Interest and enthusiasm for a career in software product design and innovation coupled with desire for client collaboration
• Enthusiasm for travel and meeting clients coupled with problem-solving capability and lateral thinking ability as part of a team or individually
• Keen desire to research and learn emerging design ideas, trends, and techniques Added Advantage Qualification / Skill-sets
• Prior experience of 2+ years in Business Analyst OR Product Design OR Software Development role, with proven track record
• Basic knowledge of programming, database, and software testing would be advantageous
• Basic understanding of Product Life Cycle, from conceptualization to commercialization, along with best design practices